About Us

Advancing Digital Life

Axiata Digital Labs is an innovative software service provider, offering telco focused digital and IT services and solutions that enable individuals, enterprises, and society as a whole. With over 1000 professionals spread across 7 countries, we assist global companies in the space of telecommunications, digital and financial services.

The Analytics and AI team #atthelab drives businesses through Big Data Analytics, AI, Data Science and Machine Learning AI technologies such as Kubernetes, Scala, Tensorflow and much more. As part of the Axiata Group Berhad, our team of domain experts specializing in areas of engineering, advance statistics and business analytics allowing our clients to design, develop, implement and manage custom built and cutting-edge solutions ranging from Marketing Analytics, Network Analytics, Finance Analytics, Fintech Analytics, Computer Vision and Sports Analytics and much more.

Axiata Digital Labs has implemented AI through a variety of products to help our global clients achieve their digital transformation and Industry Revolution 4.0 goals.

A few products include:

The Elite – A Next Best Offer/Recommendation Engine to improve customer lifetime value.

Oscillate – A platform that enables AI based customer experience management.

ADL Aie – A computer vision-based product to improve the efficiency of customer experience centre.

ProgressNexus – A platform to measure and monitor productivity of employees by integrating supporting systems like Jira, MS Dynamics, SonarQube and HR Systems.

InKognito – A platform to automatically identify Personal Identifiable Information (PII) and anonymize or pseudonymize in any data lake.

Visit the FAQ page for more details about the AI Summit and to learn more on what you can look forward to.